Evershine Vision provides a wide range of Support solutions to help your business reach its required goals and objectives. We are experienced in many areas and offer utmost support in terms of technical knowledge, providing first class business solutions and service. We offer cross functional support to many businesses, with our services including Email Management, Network Installation, Disaster Recovery, Upgrades & Migrations, Server & Network Management, Remote Working and Security.

Evershine Support Solutions

Servers Support

Evershine Vision support service for server provides an immediate, high-quality and cost-effective solutions that give instant access to Microsoft Certified professionals who will help resolve your server and network problems. The Evershine Vision support service for servers delivers a high-quality solution at a low cost and provides:

Instant support by our Microsoft certified professionals
Help when you need it with no limit to the number of problems you can raise
Installation and support for Active Directory issues
Domain troubleshooting support
DNS, DHCP, DFS and all other services support
Secure Remote Access Support
Small Business Server and Microsoft Exchange Installation and Support
E-mail Support

Desktop & Laptop Support

We support service for desktop and laptop provides an immediate, high-quality and cost-effective solution that gives you instant access to Microsoft Certified professionals when you need them. The Five rivers support service for PCs and laptops delivers a high-quality solution at a low cost and provides: Instant access to our Microsoft certified professionals.

Help when you need it with no limit to the number of problems you can raise
Microsoft and 3rd Party software/Apps installation/troubleshooting
Advice and help with your virus/spyware issues On-demand
Advice Installation of new hardware and software

Printers & Scanners - IT Support

We support service for printer and scanner provides an immediate, high-quality and cost-effective solution that gives you instant access when you need them. The Five Rivers support service for printers and scanners deliver a high-quality solution at a low cost and provides.


Configuring and troubleshooting directly attached peripherals such as printers, scanners etc.
ePrint, eFax, Setup/Troubleshooting
Fax to PC/Fax to Email (Digital Fax) Setup/Troubleshooting
Wireless Printing from iPad, iPhone and Smartphones Support
Scan to Network Folder & Scan to Email (Digital Scanning) Setup/Troubleshooting
Evaluate and recommend All-in-One Printers with cost-effective

Telephone - Support

We support service for one-off incidents deliver a high-quality solution at a low cost and provide:

Instant remote support by our Certified and Experienced Engineer.
No fee will be charged until we discuss and agree with you how we can resolve the issue Maximum call time of 30 minutes for a PC or laptop or printers incident and 45 minutes for a server incident

Onsite Support

Not all incidents can be fixed remotely. We have a team of Microsoft certified engineers who can visit your site within an agreed timescale and attempt to resolve any issues you have with Servers, Laptops, PC’s or with your network. We provide both software and hardware onsite maintenance. We have an in depth knowledge of resolving both software and hardware related incidents. We also offer a ‘floor walker’ for the day package. This includes one of our friendly Microsoft certified engineers to attend your site for an agreed period of time to floor walk and fix any IT issues you may have face-to-face and also provide advice or answer any concerns you may have.