01
Server & Storage Maintenance
Health checks, RAID and disk monitoring, firmware reviews and backup verification.
Discuss coverage →PROACTIVE IT CARE • DUBAI & UAE
Professional IT AMC & Maintenance Services
Keep your business running with structured preventive maintenance, responsive troubleshooting and reliable support for your essential IT systems.
Preventive MaintenanceRemote & On-Site SupportFlexible Coverage
WHAT WE MAINTAIN
Complete AMC Service Coverage
One point of contact for your day-to-day technology needs, from employee workstations to business-critical network and security systems.
02
Network & Wi-Fi Support
Switches, routers, access points, structured cabling, VLANs and VPN troubleshooting.
Discuss coverage →
03
CCTV & Access Control
Camera health checks, recording verification, NVR/DVR maintenance and access system support.
Discuss coverage →
04
Desktop & Laptop Support
Operating system troubleshooting, updates, endpoint protection and peripheral assistance.
Discuss coverage →
05
Firewall & Cybersecurity
Firewall policy reviews, security updates, endpoint checks and network hardening.
Discuss coverage →
06
PABX & IP Telephony
IP phones, extensions, call routing, VoIP connectivity and PBX configuration support.
Discuss coverage →PREVENT ISSUES BEFORE THEY DISRUPT WORK
Why Choose an IT Maintenance Contract?
A practical approach to keeping systems healthy, documented and ready to support your business.
🛡️
Proactive Maintenance
Scheduled checks to identify risks early and help reduce avoidable failures.
🎧
Technical Helpdesk
Assistance for common hardware, software, connectivity and user issues.
📋
System Documentation
Equipment inventory, maintenance records and practical improvement advice.
⚙️
Tailored Coverage
Support scope, visit frequency and service windows aligned with your operations.
FLEXIBLE SERVICE OPTIONS
AMC Plans for Every Business Size
Illustrative coverage tiers. Actual inclusions, response targets and pricing are defined in your written proposal.
Basic IT Care
For small offices needing routine preventive maintenance and technical guidance.
- Scheduled preventive visits
- Basic system health checks
- Remote assistance during agreed hours
- Maintenance recommendations
Business AMC
For growing teams with workstations, servers, networks and regular support needs.
- Everything in Essential
- Agreed on-site support allocation
- Server and network checks
- Backup status reviews
- Periodic service reporting
Enterprise Support
For multi-site businesses and environments with complex technology requirements.
- Multi-location support planning
- Tailored preventive schedules
- Infrastructure monitoring options
- Escalation and service coordination
- Custom SLA and support hours
A PARTNER FOR THE LONG TERM
Reliable IT Support, Without the Guesswork
From initial asset assessment to ongoing preventive visits, Evershine Vision helps businesses organise maintenance and resolve technical issues through a clearly defined support arrangement.
Our proposed coverage can include office PCs, laptops, printers, NAS and servers, wireless networks, firewalls, CCTV, access control, IP telephony and selected cloud services.
Replacement parts, licensing, emergency attendance and after-hours support are included only when specified in the signed contract.
Talk to Our Team →HOW IT WORKS
Our AMC Service Process
1
Initial Consultation
Understand your sites, users, systems and priorities.
2
IT Assessment
Review equipment and current support needs.
3
Custom Proposal
Agree on scope, exclusions, visit frequency and SLA.
4
Onboarding
Document assets, contacts and escalation procedures.
5
Ongoing Support
Deliver scheduled maintenance and agreed assistance.
KEEP YOUR BUSINESS CONNECTED
Let Us Take Care of Your IT Infrastructure
Tell us what you operate and we'll help define a practical maintenance plan.
Request Your AMC Proposal →LET'S TALK
Request a Custom AMC Quote
Share your business size, IT environment and support requirements. Our team can review the details and contact you to discuss suitable coverage.
Phone / WhatsApp
+971 58 595 0367
Email
sales@evershinevision.com
Service area
Dubai and across the UAE, subject to project scope.